Who we are
VocabAI ("we", "us") is a web app provided by Kids Ai Pro in Australia. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Contact us about privacy at support@kidsaipro.com.au.
Who the service is for
VocabAI accounts are for adults: parents, carers and teachers. Children use VocabAI through a child profile that an adult account holder creates and controls. Children do not create their own accounts.
Information we collect
Account information
When you sign in with Google, we receive your name, email address and profile photo from your Google account.
Child profiles
For each child profile we store the display name you choose and the age-rating setting. We do not ask for a child's full name, birth date, school or photo. Please use a first name or nickname.
Content you create
The vocabulary words, titles, themes and descriptions you enter, and the stories, illustrations, audio and flashcards generated from them.
Purchases and subscription
Payments are processed by Stripe. Stripe receives your card details; we never see or store your full card number. We keep a record of your plan, subscription status and purchases.
Usage information
We use Google Analytics to understand how the site and app are used (for example pages visited, device and browser type, and approximate location). Google Analytics uses cookies.
Reports
If you report a story, we store the report and the reason you give.
How we use information
- To sign you in and provide the service, including child profiles and parental controls
- To generate storybooks, illustrations, audio and flashcards from the words and ideas you enter
- To process subscriptions, purchases and creator earnings
- To review reported content and keep the library safe for children
- To answer your messages and to improve VocabAI
We do not sell personal information, and we do not show advertising.
AI processing
To create a story, the words, title and theme you enter are sent to Google Cloud's Vertex AI and Gemini services, which generate the text, images and audio. Please do not include personal details about a child, such as a full name, school or address, in titles or themes.
Who we share information with
- Google (Firebase Authentication, Cloud Firestore, Cloud Storage, Cloud Functions, Vertex AI and Google Analytics), which host and run the service
- Stripe, which processes payments and subscriptions
- Other VocabAI users, but only for stories you choose to publish, which show the story and your creator display name
- Authorities, where the law requires it
Where information is stored
VocabAI runs on Google Cloud. Your information may be stored and processed outside Australia, including in the United States. We take reasonable steps to make sure these providers protect it in line with the Australian Privacy Principles.
How long we keep information
We keep your account information and content while your account is active. If you ask us to delete your account, we delete your personal information and private stories, except records we must keep by law, such as payment records.
Your choices and rights
- Ask for a copy of the personal information we hold about you
- Ask us to correct or delete it, including a child profile
- Unpublish your stories, or keep them private
- Block analytics cookies in your browser settings
Email support@kidsaipro.com.au and we will respond within 30 days.
Security
Information is encrypted in transit (HTTPS) and access is restricted by account-based security rules. No system is perfectly secure; if a data breach is likely to cause serious harm, we will notify you and the Office of the Australian Information Commissioner as required.
Complaints
If you have a privacy concern, email support@kidsaipro.com.au first. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.
Changes to this policy
We will update this page when our practices change and show the new date at the top.