Help Centre

Quick answers about creating, reading and managing VocabAI. Can't find what you need? Contact us.

Getting started

How do I sign in?

Select Get started and sign in with your Google account. Signing in is free and includes 3 storybooks to read, with narration, word audio and flashcards.

Which plans are there?

There are three plans, and each one includes reading every premium storybook in the library, narration and pronunciation audio, flashcards, and child profiles with parental controls. They differ in how many new storybooks you can create: Starter (US$9.99 a month) gives you 8 a month, up to 2 a day; Premium (US$19.99) gives you 20, up to 3 a day; and Family (US$29.99) gives you 35, up to 5 a day. Prices include tax.

Creating storybooks

How do I create a storybook?

  1. Open Create and choose your words from a curated list, type your own, or mix both.
  2. Add a title idea, characters or a theme, and pick a narrator voice (American, British or Australian; male or female).
  3. Start generation. VocabAI writes the story, creates 5 illustrations and records the audio.
  4. Review the preview, then keep the story private or publish it.

How many storybooks can I create?

Starter includes 8 new storybooks each billing month (up to 2 a day), Premium 20 (up to 3 a day) and Family 35 (up to 5 a day). Need more? Add 10 storybooks for US$12.99 (including tax) from the Create page or Settings. Top-up storybooks are used once your plan's storybooks for the month run out, and they never expire. Reading the stories you already have is unlimited.

Which word lists are available?

Curated lists for Kindergarten and Years 1 to 7, grouped by topic, plus Cambridge Preliminary (B1). You can always type your own words.

Reading with your child

How does the audio work?

Every page has narration, and every vocabulary word has its own pronunciation clip. Tap a word in the reader to hear it.

How do flashcards work?

Each word becomes a flashcard. Tap a card to flip it and see the meaning and an example sentence. On a keyboard, use the arrow keys to move and the space bar to flip.

Safety and child profiles

How do child profiles work?

A parent on any paid plan can add up to 5 child profiles and set which age ratings each one can see. A child profile only shows stories that match that setting. In Settings › Parent controls you can change a profile's name or rating, remove a profile, and set a parent PIN: switching from a child profile back to the parent asks for it (or a fresh Google sign-in).

What do the G and PG ratings mean?

Every published story carries an age rating. G stories suit all ages. PG stories may include mild themes that a parent may want to read first.

How do I report a story?

Use Report inappropriate content at the end of any story. Our team reviews every report.

Billing

How do I switch plans or cancel?

Open Settings › Subscription. Switch plan takes effect straight away: the price difference for the rest of the billing month is charged to your card, or comes off your next bill when the new plan costs less, and your renewal date stays the same. Cancel anytime with Cancel Subscription on the same page. Your plan stays until the end of the period you've paid for, and we don't give refunds for change of mind (see the Terms of Service). Payments are processed by Stripe.

Which currency am I charged in?

Prices include tax. In Australia you pay in Australian dollars (A$14.99, A$29.99 or A$44.99 a month), in Taiwan in New Taiwan dollars and in Japan in yen. Everywhere else you pay in US dollars. Plans can't be bought in Korea yet.